Privacy Policy

This Privacy Policy explains how Fregise collects, uses, shares, and protects your information when you use our website, mobile apps, and related services.

1. Information we collect

We may collect the following types of information:

• Account information: name, email address, phone number, and login details.
• Order information: delivery address, order history, payment status, and preferences.
• Location data: approximate or precise location to show nearby stores and enable delivery.
• Device information: device type, operating system, app version, and identifiers.
• Communication data: messages with support, feedback, and notification preferences.

2. How we use your information

We use collected information to:

• Provide, operate, and improve the Fregise platform.
• Process orders, payments, deliveries, and customer support requests.
• Send order updates, service notifications, and important account messages.
• Personalize your experience, including store and product recommendations.
• Detect fraud, abuse, and security issues.
• Comply with legal obligations and enforce our terms.

3. Sharing of information

We may share information with:

• Stores and partners to fulfill your orders.
• Delivery personnel to complete deliveries.
• Payment providers to process transactions securely.
• Service providers that help us operate hosting, analytics, messaging, and support tools.
• Legal authorities when required by law or to protect rights and safety.

We do not sell your personal information to third parties.

4. Cookies and similar technologies

Our website may use cookies and similar technologies to remember preferences, analyze traffic, and improve performance. You can manage cookie settings through your browser where supported.

5. Data retention

We retain personal information only for as long as necessary to provide services, meet legal requirements, resolve disputes, and enforce agreements.

6. Data security

We implement reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of transmission or storage is completely secure.

7. Your choices and rights

Depending on your location, you may have the right to:

• Access, update, or delete certain personal information.
• Opt out of promotional communications.
• Disable location permissions through your device settings.
• Request a copy of your data or object to certain processing activities.

8. Children's privacy

Fregise is not intended for children under the age required by applicable law to consent to data processing. We do not knowingly collect personal information from children without appropriate authorization.

9. International users

If you access Fregise from outside your home country, your information may be processed in locations where our service providers operate, subject to applicable data protection laws.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date above.

11. How to Delete Your Account

1. Log in to your account.
2. Navigate to the Profile tab from the bottom navigation bar.
3. Scroll down to the bottom of the Profile page.
4. Tap Delete Account.
5. Follow the confirmation steps to permanently delete your account.

12. Contact us

For privacy-related questions or requests, contact us at support@Fregise.com.