Terms & Conditions

Welcome to Fregise. These Terms and Conditions govern your access to and use of our website, mobile applications, and related delivery services. By using Fregise, you agree to these terms.

1. Use of the service

Fregise provides a platform that connects customers with stores and delivery partners. You may use the service only for lawful purposes and in accordance with these terms. You must provide accurate account and delivery information when placing orders.

2. Account registration

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately if you suspect unauthorized access to your account.

3. Orders and payments

• Product availability, prices, and delivery times may vary by store and location.
• Orders are confirmed once payment is successfully processed, unless otherwise stated.
• Applicable taxes, delivery fees, and service charges will be shown before checkout.
• Stores and partners may cancel or modify orders due to stock, operational, or safety reasons.

4. Delivery

Estimated delivery times are approximate and not guaranteed. You agree to provide a valid delivery address and ensure someone is available to receive the order when required. Failed deliveries due to incorrect information may result in additional charges or order cancellation.

5. Cancellations and refunds

Cancellation and refund eligibility depends on order status, store policy, and payment method. Refunds, when approved, may be processed to the original payment source within a reasonable timeframe.

6. User conduct

You agree not to:

• Misuse the platform or interfere with its normal operation.
• Submit false, misleading, or fraudulent order information.
• Harass stores, drivers, support staff, or other users.
• Attempt unauthorized access to systems, accounts, or data.

7. Intellectual property

All content, branding, software, and materials provided through Fregise remain the property of Fregise or its licensors. You may not copy, modify, distribute, or reverse engineer any part of the service without permission.

8. Limitation of liability

Fregise is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Fregise is not liable for indirect, incidental, or consequential damages arising from your use of the service, including delays, product quality issues handled by third-party stores, or service interruptions.

9. Changes to these terms

We may update these Terms and Conditions from time to time. Continued use of the service after changes are posted constitutes acceptance of the revised terms.

10. Contact us

If you have questions about these Terms and Conditions, contact us at support@Fregise.com.